Frequently Asked Questions

What file types can Wear Reader Support?

The Android version of Wear Reader supports ePub format, Microsoft Word (DOCX), PDF, and generic text files like .txt. Apple Watch supports all those plus PAGES, AZW, AZW3, AZW4, CBC, CBR, CBZ, CHM, FB2, HTML, LIT, LRF, MOBI, ODT, PDB, PML, PRC, RB, RTF, SNB, TCR, and TXTZ! (whoa!)

Sometimes files from the Google Play Bookstore are of ACMS type and must be unlocked on a PC or Mac using Adobe Digital Editions. Once the file is imported onto your PC, you can right-click to go to the file location, and find the epub formation.

How do I get books onto my Device?

Wear Reader for Android Wear allows you to import books from any storage location on your Android device. Simply click the import button on the top-right, and browse to your documents, downloads, DropBox, or Google Drive location.

On the Apple Watch, you can load books from iCloud Drive and DropBox. Click the import button on the bottom left, and browse to the correct Dropbox or iCloud Drive folder.

Can I import books from iBooks, Kindle, etc.?

Maybe, but probably not easily. iBooks and Kindle Book Store are generally protected by DRM and thus "locked" into their system, i.e. iBooks can only be read by iBooks. Kindle books by the Kindle app, etc. There's a great guide on Life Hacker on how to remove DRM: http://lifehacker.com/how-to-buy-ebooks-from-anywhere-and-still-read-them-all-1553478027

You may be able to transfer iBooks to your computer and remove DRM with one of the following:

Where can I find free books?

All over the place! Google Play Bookstore has a ton of free books. There's also a list of free book sources here. Just remember to save to your DropBox, iCloud (Apple Watch), or Google Drive (Android Wear)!

The App doesn't appear on my Android Watch!!

This tends to happen frequently when you first download the app. The Android operating system is responsible for checking to see if new apps contain a "watch app" and automatically transferring them to the watch. Unfortunately, this process seems to fail a lot, and it is all handled by Android itself--the app has no control over it--so we can't make it any better.

Here are some things you can try:

  1. Make sure you have free space on the Android wear device
  2. Try disconnecting the watch from the phone using the Android Wear App.
  3. Reboot both devices.
  4. Reconnect the wear to the handset.
  5. Use the Android Wear app to sync the apps.

Are there any known bugs/issues?

Have a suggestion or a question not answered here?

Email us at support@jacoh.com. We'd be happy to hear your idea or help troubleshoot your problem!